Home Care Agency Penrith

Holistic & Ethical Care Practices

This Guide is designed for Home Carers to refresh their training on the following topics:

- Person-centred care
- Recording and reporting 
- Communication
- Equality and diversity
- Dignity
- Mental capacity & liberty safeguards

Begin completing Holistic & Ethical Care Practice Training Questionnaire

Read about person-centred care first then click on the link at the bottom of the page to take you to the next topic. 

1. Person-centred Care

As a home carer, incorporating person-centred care into your practice is not only beneficial for those you care for but also immensely rewarding. Here's how you can ensure you practice person-centred care:

  1. Establish Trusting Relationships:

    • Take time to build rapport with those you care for.
    • Show empathy and actively listen to their concerns and preferences.
    • Respect personal boundaries and always seek consent before providing care.
  2. Individualised Care Plans:

    • Work collaboratively to create personalised care plans that consider the individual's unique needs and goals.
    • Regularly review and adjust care plans based on changing preferences and circumstances.
  3. Promote Independence:

    • Encourage and support individuals to do tasks they can manage independently.
    • Provide assistance when needed but prioritise fostering a sense of autonomy.
  4. Effective Communication:

    • Use clear and respectful communication.
    • Involve individuals in discussions about their care, seeking their opinions and preferences.
  5. Cultural Sensitivity:

    • Be aware of and respect cultural differences.
    • Tailor care practices to align with cultural preferences and traditions.
  6. Flexibility and Adaptability:

    • Recognize that each day may bring new challenges or preferences.
    • Be flexible and adaptable in adjusting care routines to meet evolving needs.
  7. Regular Feedback and Evaluation:

    • Seek regular feedback from individuals and their families about the care provided.
    • Regularly evaluate the effectiveness of care plans and make adjustments as necessary.

Remember, person-centred care is an ongoing commitment to understanding and meeting the unique needs of each individual. By practising this approach, you contribute to creating a positive and fulfilling care experience for those you serve.

Find out more about person-centred care by watching, "Let's talk about Person-centred Care". 

Now read about Recording and Reporting