Manual Handling

What to Do Next

Use this guidance if you are unsure about a move, feel under pressure to help quickly, or if something doesn’t feel safe.

Stop and think

If a move:

• is not in the care plan

• requires equipment you haven’t been trained on

• feels rushed, awkward, or unsafe
  then do not go ahead.

Feeling unsure is a sign to stop, not push on.

What to do

1. Pause the situation and reassure the person

2. Follow the care plan exactly (unless there are unforeseen hazards in doing so)

3. Use the equipment provided and only if you are trained to do so

4. Do not attempt a lift or move you feel uncomfortable with

5. Contact the office if the situation can’t be managed safely

If the person asks you to help anyway

• Explain calmly that you need to follow the care plan

• Reassure them that this is about keeping everyone safe

• Never allow embarrassment, pressure, or time to influence your decision

When to report

Report to the office if:

• A person’s mobility has changed

• Equipment is missing, faulty, or no longer suitable

• A move feels unsafe or cannot be completed as planned

• You were close to attempting an unsafe move

Remember

• Most manual handling injuries happen during “small” movements

• Wanting to help is natural; stopping is sometimes the safest help

• You will always be supported for choosing safety