Our range of support services give you help and to continue enjoying your independent life in Eden.
01768 865594 heather@edencountrycare.co.uk
About Us
We could see from the level of management in the organisation, clear records of assessment and care and from speaking to people using and working for the agency that a highly personal and professional service was being offered.
Eden Country Care Ltd was established by Erica Tarney in 2002 to provide the local people of Appleby and the surrounding districts with a high quality, flexible, friendly and local care service. In response to demand for our service from private individuals and from the local social services department we now provide home care in Apppleby, Penrith, Shap and Keswick including the surrounding villages.
What makes Eden Country Care Ltd different to other care providers?
We are a family business with members of our family working as carers in the local community, as well as in the administration and management teams. The business was set up to provide a high quality, flexible home care service based locally and employing the best local staff. The close involvement of the family in the business allows us to monitor closely the care our service users recieve. Good communication on a daily basis and a sharing of values amongst family members and the staff enables us to promote a high quality service and provide a supportive working environment for our staff. The high standards of care expected from our staff are made clear right form our inital induction training through to staff meetings and appraisals.
Eden Country Care Ltd - Key Events
2002: Business established
2003: Recognised as a preferred contractor by Cumbria Social Services
2003: Registered with the Commission for Social Care Inspection, received an "excellent" rating in our report
2008: Began providing care in the Keswick area
2010: Erica awarded Bachelor of Science Honors degree in Health and Social Care
2010: New specialist dementia service launched
2010: Received an "excellent" rating in every category from the Care Quality Commission
2012: Became Group A Provider for Eden District covering the whole of Eden
2012: Eden Country Care opens a new office in Penrith
2012: Eden Independent Living service launched with Eden Housing Association
2013: New Live-in Care service launched across Cumbria
2013: Eden Country Care experiences huge growth and now employ over 110 carers across the whole of Eden
2014: The healthcare watchdog, Care Quality Commission give Eden Country Care an excellent report
2014: Alston team celebrate being the only home carers in Alston and providing an excellent service
2014: Eden Country Care begin providing care services to the Carlisle area
If you have any enquiries about our service please ring Heather on 01768 865594 or email heather@edencountrycare.co.uk
Eden Country Care praised by CQC
Eden Country Care received an excellent report from the governments health watchdog - the Care Quality Commission after CQC inspectors visited their company last week. Having talked with clients, carers, family members, staff and even commissioners of the service Eden Country Care passed all the CQC checks with flying colours, and this on top of a huge surge in growth over the last eighteen months.
"We have all worked hard to achieve an incredible 80% growth" explained our Care Manager, Heather, our coverage has grown significantly to encompass an area including Alston in the East across to Keswick in the west, and from Carlisle in the north down to Tebay in the south plus everything in between"
Training is key to delivering good home care services, staff must know how to take into account people's individual choices and preferences and enable them to feel respected and well cared for in the comfort of their own home. Carers need to demonstrate great skill, kindness and patience towards people who have increasingly complex health and social care needs.