Our range of support services give you help and to continue enjoying your independent life in Eden.
01768 865594 heather@edencountrycare.co.uk
Quality
Some testimonials from our clients
If you have any questions on care, please take a look at our FAQ page.
"Dear Heather, I am writing to thank you and all at Eden Country Care for your help with the care of our Dad. Without your help we wouldn't have been able to cope and he would have had to go into a care home long ago. The help and support given by your staff was just fantastic. They cared for him like he was one of the family and helped him keep much of his independence and dignity even towards the end. They were always there for us too, giving us support and advice when we needed a friendly ear" Mrs D, Keswick.
"Dear all, thank you for all the care you have given my mum over the past year, everyone was so kind and gentle with her. Thank you to Helen, Hazel and Leslie who cared for my mum in the last few hours and were so supportive to my brother and I". Mrs C, Keswick
"To everyone at Eden Country Care, thank you for looking after our mum so well over the last few years. She knew she could rely on you all and the care she received made her life so much easier and more enjoyable" Mrs B's family, Appleby
"Dear Erica on behalf of my parents, my sister and myself I would like to thank you for the excellent quality care that my father has received from your team. It was very beneficial to have a small group of carers who were regularly caring for him as he finds change very hard to cope with. They coped with new equipment and routines whilst keeping his stress levels down. We would like to thank everyone involved" Mrs c, Keswick
Dear all, I would like to thank all your team for the excellent care they have given to my mother. It was good to know that if for any reason a carer was delayed you would let my parents know before they got worried. It was also easy to discuss his care with you whenever necessary. Overall home care in your hands was a very positive experience".
Eden Country Care praised by CQC
Eden Country Care received an excellent report from the governments health watchdog - the Care Quality Commission after CQC inspectors visited their company last week. Having talked with clients, carers, family members, staff and even commissioners of the service Eden Country Care passed all the CQC checks with flying colours, and this on top of a huge surge in growth over the last eighteen months.
"We have all worked hard to achieve an incredible 80% growth" explained our Care Manager, Heather, our coverage has grown significantly to encompass an area including Alston in the East across to Keswick in the west, and from Carlisle in the north down to Tebay in the south plus everything in between"
Training is key to delivering good home care services, staff must know how to take into account people's individual choices and preferences and enable them to feel respected and well cared for in the comfort of their own home. Carers need to demonstrate great skill, kindness and patience towards people who have increasingly complex health and social care needs.